Effective Date:7th Oct 2021
processes and put
you in control of your
Personal Data. When we talk about processing Personal Data, we mean how we collect, use,
retain Personal Data. This policy covers these activities across all of our Love Heist
Commitment to Privacy . As a global Dating & Social networking
application, we allow
you to share sensitive information about yourself,
including your sexual orientation and
precise location, with us, the service providers who assist in the running of our
services, and other
Love Heist users. It's our goal to put you in control of as much of the personal
data you share
Conditions , carefully. From time-to-time within the out Services,
you will see
pop-up privacy notices meant to help you understand what you are participating in when
you opt-in to
certain features or services.
PERSONAL DATA WE COLLECT - WHERE, WHEN, AND HOW
You choose to provide
the majority of this data. We may collect data about your interactions, use, and
our services and receive information from third parties.
Data You Are Required to Provide. When you set up an account, we
require that you
provide limited Personal Data such as email, gender, sexual orientation and
Data You Have the Option to Provide. You have a choice when
community profile information. For example, you may share location (failing to
provide location may
impact the functionality available in our Services e.g. you may not receive nearby
HIV status, photos and videos. Profile data (such as (profile) name, date of birth,
orientation and physical stats)
Data We Automatically Receive From Your Device When You Use Our
keep the services running and to improve services, we collect user activity and
leverage other tracking technologies such as web
beacons, SDKs, local storage, and log files. Device data (such as IP address of
app/browser version and default language)
Data We Automatically Receive From Third Parties. Love Heist
information from third parties. For example, we may collect Personal Data from
ad partners, app usage and website tracking information, authentication partners,
Age. We intended only for users who are legal adults,
generally eighteen (18) years of age and older. If you are aware that a child or
minor has submitted
Personal Data with us, please contact us using the information provided below, or
using the in-app reporting tool, so that we can take appropriate action.
WHAT WE DO WITH YOUR PERSONAL DATA
We generally use your Personal Data to enable the our Services, such as the following
Provide you with services and products associated with our accounts to maintain,
Provide safety and security features.
Communicate with you to provide updates, service-related notifications, and
Respond to user inquiries, complaints, and to provide customer service.
Process your purchases and transactions.
Conduct partner promotions.
Comply with valid legal requests and address legal issues and disputes.
Investigate and respond to suspected illegal activities or fraud.
Access your camera, photo roll and microphone to allow you share with other users.
Create and administer surveys and conduct research.
For Automated Decision Making - for example, to detect and remove spammers, detect
non-compliant images, etc. through artificial intelligence.
PERSONAL DATA RETENTION
We retain your Personal Data for no longer than is necessary to fulfill the purposes for
information was collected or as otherwise permitted or required by applicable law or
pursuant to our
Terms of Service. Personal Data may be retained for longer periods of
time if required for legal or security purposes.
YOUR CHOICES AND RIGHTS
You can make the following choices and exercise your rights regarding your Personal
Profile Information. By creating an account, you are providing us
about yourself in your public Love Heist Community Profile. You can review and
change your Community
Profile Information at any time by accessing the “Edit Profile” section
of the website.
Account and Related Information. You may delete your account and
information at any time. There are some scenarios where some or all of your
information may be
held after your request (such as for tax and accounting purposes, moderation review,
resolution, and other legal matters).
Emails. You may choose during the registration process to allow us
to use your
email address to send free newsletters, surveys, offers, and other promotional
materials related to
our Services, as well as targeted offers from third parties. You can stop
receiving promotional emails by following the unsubscribe instructions in emails
that you receive.
If you unsubscribe from receiving such promotional emails, we may still send you
communications, and our applications will continue to deliver you in-app messages.
Advertising On Websites and App. You can send us a mail to
the sharing of your Personal Data (“Sale”) with our Ad Partners.
Please note that
opting-out of behavioral advertising does not mean that you will not receive
advertising while using
the free version of our Services. It will, however, exclude you from interest-based
conducted through participating networks, as provided by the applicable choice
& Portability . You may request that we provide you with
information about our
processing of your Personal Data and provide you with a machine-readable copy. We
may not be able to
provide some elements of information if making the information available to you
would also reveal
Personal Data about another person or if we are legally prevented from disclosing
Processing . Under certain circumstances, you may limit the way we
Consent . You may withdraw consent that you have previously given
us at any time.
Revocation of your consent will only apply to future processing activities and will
retroactively. Love Heist relies on your consent for live location sharing; your use
of the Love Heist
Chat service; when you provide HIV status and last tested date; to access your
camera and photo
roll; sharing your Personal Data with advertising partners; for surveys; sharing
Personal Data with
analytics partners; and to facilitate messages between users.
to Processing . Where your jurisdiction’s law allows, you
may object to us
relying on our legitimate interests as the reason for why we process your Personal
HOW WE PROTECT YOUR PERSONAL DATA
We are strict about the privacy and security of your Personal Data. We have a dedicated
security team that actively works to monitor the integrity and safety of the our
Services. We have
policies and protocols in place to help protect Personal Data. We consistently strive to
defenses in the ongoing battle against bad actors. That said, no method of transmission
Internet, or method of electronic storage, is fully secure, and Love Heist cannot
guarantee the security of
your Personal Data. In the event that we are required by law to inform you of any
unauthorized access to
your Personal Data, we may notify you electronically or in writing in accordance with
HOW TO CONTACT US OR FILE COMPLAINTS
Information. Love Heist welcomes your comments, questions, or
complaints regarding this
your Personal Data. Please contact us by email at contact@loveHeist.co.in