Love Heist TERMS AND CONDITIONS OF SERVICE



Welcome to Love Heist website, and any other mobile or web services or applications owned, controlled, or offered by Love Heist now or in the future (collectively, the “Love Heist Services”). For clarity, any reference herein to “Love Heist Services” includes the “Love Heist Software.” Users who access, download, use, purchase and/or subscribe to the Love Heist Services (collectively or individually “You” or “Your” or “User” or “Users”) must do so under the following Terms and Conditions of Service (this “Agreement”).


THIS AGREEMENT CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND Love Heist. BEFORE USING ANY Love Heist SERVICES, PLEASE READ IT CAREFULLY. BY ACCESSING, DOWNLOADING, USING, PURCHASING AND/OR SUBSCRIBING TO THE Love Heist SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT, THEN PLEASE CEASE USING THE Love Heist SERVICES IMMEDIATELY.


IF YOU ARE A RESIDENT OF ANY OTHER COUNTRY EXPECT INDIA THOUGH THE TERMS WILL FOLLOW OUTSIDE INDIA, THEN PLEASE CEASE USING THE Love Heist SERVICES IMMEDIATELY. WE WILL LET YOU KNOW WHEN ITS LAUNCHED IN OUTSIDE INDIA.


We recommend that you save a copy of this Agreement for your records. You may receive a copy of this Agreement by emailing Us at: contact@loveheist.co.in, Subject: Terms of Service Agreement.


  • AGE RESTRICTIONS AND SAFETY.
  • NO USE BY UNDERAGE PERSONS. NO USERS UNDER THE AGE OF EIGHTEEN (18) YEARS (OR TWENTY-ONE (21) YEARS IN PLACES WHERE EIGHTEEN (18) YEARS IS NOT THE AGE OF MAJORITY) MAY DIRECTLY OR INDIRECTLY VIEW, POSSESS OR OTHERWISE USE THE SERVICES.
  • YOU MUST BE A LEGAL ADULT.  YOU HEREBY REPRESENT AND WARRANT THAT YOU ARE CURRENTLY EIGHTEEN (18) YEARS OF AGE OR OVER (OR TWENTY-ONE (21) YEARS IN PLACES WHERE EIGHTEEN (18) YEARS IS NOT THE AGE OF MAJORITY) AND YOU ARE CAPABLE OF LAWFULLY ENTERING INTO AND PERFORMING ALL THE OBLIGATIONS SET FORTH IN THIS AGREEMENT.
  • SAFETY.  Love Heist IS NOT RESPONSIBLE FOR YOUR USE OF THE Love Heist SERVICES OR FOR THE ACTIONS OF OTHER USERS WITH WHOM YOU MAY EXCHANGE INFORMATION OR HAVE CONTACT. Love Heist DOES NOT CONDUCT CRIMINAL OR OTHER BACKGROUND SCREENINGS OF ITS USERS. Love Heist DOES NOT VERIFY THE INFORMATION PROVIDED BY USERS WITH RESPECT TO USERS’ IDENTITY, HEALTH, PHYSICAL CONDITION, OR OTHERWISE. Love Heist ALSO IS NOT RESPONSIBLE FOR ACTIVITIES OR LEGAL CONSEQUENCES OF YOUR USE IN LOCATIONS WHICH MAY ATTEMPT TO CRIMINALIZE OR LIMIT YOUR PERSONAL INTERACTIONS. YOU MUST MAKE YOUR OWN INFORMED DECISIONS ABOUT USE OF THE APPLICATION IN YOUR LOCATION AND ASSESS ANY POTENTIAL ADVERSE CONSEQUENCES.
  • WARNING: IMPORTANT DISCLAIMER ABOUT LOCATION DATA.  THE Love Heist SERVICES ARE INTENDED ONLY AS PERSONAL, LOCATION-BASED SERVICES FOR INDIVIDUAL USE AND SHOULD NOT BE USED OR RELIED ON AS AN EMERGENCY LOCATOR SYSTEM, USED WHILE DRIVING OR OPERATING VEHICLES, OR USED IN CONNECTION WITH ANY HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, OR ANY OTHER APPLICATION IN WHICH THE FAILURE OR INACCURACY OF THAT APPLICATION OR THE Love Heist SERVICES COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR PROPERTY DAMAGE. Love Heist IS NOT SUITED OR INTENDED FOR FAMILY FINDING PURPOSES, FLEET TRACKING, OR ANY OTHER TYPE OF BUSINESS OR ENTERPRISE USE. OTHER PRODUCTS EXIST TODAY THAT MAY BE USED SPECIFICALLY FOR THESE PURPOSES.
  • INTERNATIONAL USERS.
    • Special Terms.  If You are a resident/CITIZEN of certain countries, including those in INDIA, You may have additional rights or certain parts of this Agreement may not apply to You if required by the law of Your jurisdiction.
  • YOUR ACCOUNT REGISTRATION; YOUR ACCOUNT USE.
  • Your Account Registration.  If You create an account on any of the Love Heist Services (a “User Account”) and submit information to Us, You must ensure that such information is accurate. You must promptly update such information if it changes.
  • Accounts are for Your Use Only.  You may not use anyone else’s account at any time. You may not buy, sell, rent, or lease access to Your User Account or Your username without Our written permission. You will not share or otherwise transfer Your User Account or credentials.
  • Security of Your Account.  You are entirely responsible for maintaining the confidentiality of Your password and account. You are entirely responsible for any and all activities that occur under Your account. You agree to notify Love Heist immediately of any unauthorized use of Your account or any other breach of security. We will not be liable for any loss, damages, liability, expenses or attorneys’ fees that You may incur as a result of someone else using Your password or account, either with or without Your knowledge.
  • We Have No Obligation to Retain a Record of Your Account. Love Heist has no obligation to retain a record of Your account or any data or information that You may have stored for Your convenience by means of Your account or the Love Heist Services. The Love Heist Services are not intended for data storage. You are solely responsible for backing up your data (e.g., separately saving the contact information of individuals you meet through the Love Heist Services).
  • PRIVACY POLICY.  Our collection, use, and sharing of personal and other information about You is subject to Our Privacy Policy. You consent to the collection, retention, use, and sharing of this information as set forth in Our Privacy Policy.
  • SERVICE MODIFICATIONS.  We reserve the right, at Our discretion, to modify, add, or discontinue the Love Heist Services or any portion thereof, at any time, for any reason, and without liability to You except as provided in this Section 6. However, We reserve the right to make such modifications, additions, or discontinuances without such notice if needed to comply with law, protect or enforce legal rights, or otherwise to address or prevent an emergency. If We make material changes to the Premium Services that: (a) reduce the functionality available to You on such Premium Service and (b) are mandatory (i.e., do not require You to update the Love Heist Software to become effective); You may terminate Your account accordingly within ten (10) days of such modifications (as provided in Section 11.2) and receive a pro-rata refund for any amounts pre-paid, but unused for such Premium Services. We reserve the right at any time to charge fees for access to all or portions of the Love Heist Services and change any such pricing at any time provided that any changes will not affect the fees for any Premium Services that You have already paid for.
  • OUR OWNERSHIP; OUR PROPRIETARY RIGHTS.  The Love Heist Services are owned and operated by Love Heist. The Love Heist Services, content, visual interfaces, information, graphics, design, compilation, computer code, products, software, services, including the mobile device applications, and all other elements of the Love Heist Services (collectively, the “Materials”) are protected by out copyright, trade dress, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All Materials contained in the Love Heist Services are the property of Love Heist or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names displayed on the Love Heist Services are proprietary to Love Heist or its affiliates and/or third-party licensors. Except as expressly authorized by Love Heist under this Agreement, You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise use the Materials.
  • You will NOT use the Love Heist Services or any information displayed within the Love Heist Services to “stalk,” harass, abuse, defame, threaten or defraud other Users; violate the privacy or other rights of Users; or collect, attempt to collect, store, or disclose without permission the location or personal information about other Users;
  • You will NOT include offensive or pornographic materials, or materials that are harmful in Your Love Heist Services personal profile page;
  • You will NOT use the Love Heist Services for any commercial or non-private use, such as the sale or advertisement of goods or services, and You will use the Love Heist Services for personal, non-commercial use only in the manner and for the purposes that We intend;
  • You will NOT use the Love Heist Services for the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control;
  • You will NOT include material on Your personal profile page which contains video, audio, photographs, or images of any person under the age of eighteen (18) at all or any person over the age of eighteen (18) without his or her express permission;
  • You will NOT make unsolicited offers, advertisements, proposals, or send junk mail to other Users of the Love Heist Services. This includes unsolicited advertising, promotional materials or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures, surveying or requests to participate in surveys or studies;
  • You will NOT impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the Love Heist User Accounts of other Users;
  • You will NOT misrepresent the source, identity or content of information transmitted via the Love Heist Services;
  • You will NOT display the Love Heist application or profile data on any external display or monitor or in any public setting;
  • You will NOT remove, circumvent, disable, damage or otherwise interfere with security-related features of the Love Heist Services, features that prevent or restrict use or copying of any content accessible through the Love Heist Services, or features that enforce limitations on use of the Love Heist Services;
  • You will NOT intentionally interfere with or damage operation of the Love Heist Services or any User’s enjoyment of them, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code;
  • You will NOT post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be objectionable, defamatory, libelous, offensive, obscene, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically or otherwise offensive to any group or individual, intentionally misleading, false, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;
  • You will NOT post, store, send, transmit, or disseminate any information or material which infringes any patents, trademarks, trade secrets, copyrights, or any other rights of any person;
  • You will NOT use the Love Heist Services with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, or otherwise capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management, or similar applications;
  • You will NOT use the Love Heist Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Love Heist Services could lead to death, personal injury, or physical or property damage;
  • You will NOT attempt to gain unauthorized access to the Love Heist Services, or any part of it, other accounts, computer systems or networks connected to the Love Heist Services, or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of the Love Heist Services or any activities conducted on the Love Heist Service;
  • You will NOT probe, scan, or test the vulnerability of the Love Heist Services or any system or network; use any robot, spider, scraper or other automated means to access the Love Heist Services for any purpose without Our express written permission; bypass Our robot exclusion headers or other measures that We may use to prevent or restrict access to the Love Heist Services; modify the Love Heist Services in any manner or form; use or develop any application or other product that interacts with the Love Heist Services or provides access to other Users’ content or information without Our written permission; or use modified versions of the Love Heist Services, including for the purpose of obtaining unauthorized access to the Love Heist Services; and
  • You will NOT interfere with anyone’s ability to use or enjoy the Love Heist Service, or aid or encourage any activity prohibited by this Agreement.
  • If you come across any of the above, you may report by clicking the Report & Block Option on Profile
  • PREMIUM SERVICES; PURCHASES.
    • Premium Services. Certain Services, such as Love Heist Love Heist Unlimited, may be available only through creation of a User Account and payment of a fee (“Premium Services”). Through such accounts, You will have access to such Premium Services for a fixed term, which will automatically renew. The term, renewal period, and the total cost of each Premium Services offering will be provided within the Love Heist Services or otherwise where the Premium Services are offered.
    • PREMIUM SERVICES AUTOMATICALLY RENEW.  PREMIUM SERVICES AUTOMATICALLY RENEW CONTINUOUSLY AT THE END OF YOUR SUBSCRIPTION PERIOD, AND YOUR PAYMENT METHOD WILL BE CHARGED THE THEN-CURRENT RENEWAL PRICE (PLUS APPLICABLE TAXES) AUTOMATICALLY, WITHOUT ANY ADDITIONAL ACTION BY YOU. YOU ACKNOWLEDGE AND AGREE THAT THE PREMIUM SERVICES AUTOMATICALLY RENEW UNLESS YOU CANCEL THEM OR WE SUSPEND OR TERMINATE THEM IN ACCORDANCE WITH THIS AGREEMENT.
    • CANCELLATION POLICY.  YOU MAY CANCEL YOUR PREMIUM SERVICES AT ANY TIME, SUBJECT TO THE TERMS OF THIS AGREEMENT. IN ORDER TO CANCEL, YOU MUST FOLLOW THE INSTRUCTIONS GIVEN IN THE Love Heist SERVICES. THERE ARE NO CANCELLATION FEES. INSTRUCTIONS FOR CANCELLING PREMIUM SERVICES MAY BE OBTAINED BY EMAIL REQUEST TO contact@loveheist.co.in.
    • Trial Premiums.  Access to Love Heist Premium Services may from time to time be made available on a time-limited free trial basis (a “Trial” or “Trial Premiums”). Please note that this Agreement also applies to any Trial. You may be asked to provide Your credit or debit card information when registering for a Trial. In such event, Your credit or debit card will only be charged if You do not cancel Your Trial before the end of the Trial period. If We ask for Your credit or debit card information and You do not affirmatively cancel before the end of the Trial, then Your Trial may be converted into a paid subscription and Your credit or debit card may be charged the subscription fee in effect at the time Your Trial first began. Trial Premiums are not available to former Users of Premium Services or Users who have previously received a free trial and cancelled it prior to paying for Premium Services.
    • Purchases.  We reserve the right to correct errors (whether by changing information on the Love Heist Services or by informing You of the error and giving You an opportunity to cancel Your order) or to update information at any time without notice. We may grant or deny cancellation requests for individual orders in Our sole and absolute discretion. All sales are final.
    • Promo Codes.  Love Heist may, from time to time in its sole discretion, offer certain promotional codes for discounts. Promotional codes are non-transferable and are not redeemable for cash, credit, or toward previous purchases. There is no cash alternative. Furthermore, promotional codes cannot be used in conjunction with any other offer or promotional discount, and must be redeemed by the date published, if provided. Lost promotional codes cannot be replaced. Limit one promotional code per customer. Promotional codes are void where prohibited. Any promotional program may be terminated or modified by Love Heist at any time in Our sole discretion.
    • Payments Are Non-Refundable.
    • Taxes. Unless specified otherwise at the time of purchase, all payments to Love Heist are exclusive of all taxes, levies, or duties imposed by taxing authorities, and You are responsible for payment of all such taxes, levies, or duties.
    • Microtransactions. From time to time, You may be able to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to certain add-on features for use solely in the Love Heist Services (collectively, “Microtransactions”). Love Heist reserves the right to charge fees, in its sole discretion, for the right to access or use add-on features and/or may distribute add-on features with or without charge. Love Heist may manage, regulate, control, modify or eliminate Microtransactions and/or add-on features at any time. Any add-on feature balance shown in Your User Account does not constitute a real-world balance or reflect any stored value but instead constitutes a measurement of the extent of Your license. Add-on features do not incur fees for non-use; however, the license granted to You from Microtransactions will terminate in accordance with the terms of this Agreement when We cease providing the Love Heist Services or Your User Account is otherwise closed or terminated. Love Heist shall have no liability to You or any third party in the event that Love Heist exercises any such rights. The provision of add-on features for use in the Love Heist Services is a service that commences immediately upon the acceptance of such Microtransactions. ALL MICROTRANSACTIONS MADE THROUGH THE Love Heist SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT Love Heist IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED ADD-ON FEATURES WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
  • YOUR USAGE.
    • You acknowledge that some of the Love Heist Services may only be accessed by downloading the Love Heist Software to a mobile device. You will not have the opportunity to view Your User Content (including chat) unless You have downloaded the Love Heist Software and registered an account.
    • Love Heist RESERVES THE RIGHT, BUT HAS NO OBLIGATION, TO MONITOR ANY USER’S USE OF THE Love Heist SERVICES, INCLUDING A USER’S REGISTRATION OR MESSAGING, AS WELL AS A USER’S USE OF OR ACCESS TO THE LOCATION INFORMATION AND PROFILES OF OTHER USERS. ACCORDINGLY, Love Heist ALSO RESERVES THE RIGHT TO (A) DISABLE ANY USER’S USE OF OR ACCESS TO THE Love Heist SERVICES, INCLUDING THE LOCATION INFORMATION OR PROFILES OF OTHER USERS OR (B) TERMINATE ANY USER’S ACCOUNT, FOR ANY REASON AND WITHOUT ANY NOTICE OR OUR BEING LIABLE TO YOU. REFUNDS WILL ONLY BE GIVEN WHERE EXPRESSLY PROVIDED IN THIS AGREEMENT.
    • You alone are responsible for Your involvement with other Users and for all content and material that You provide to the Love Heist Services. You agree that Love Heist will not be responsible for any loss or damage incurred as the result of any such interactions. Love Heist reserves the right, but has no obligation, to monitor disagreements between You and other Users.
    • Love Heist does not control the content of User Accounts and profiles. Love Heist has the right, but does not have any obligation, to monitor such content for any purpose. You acknowledge that You are solely responsible for all content and material that You provide to the Love Heist Services.
  • OUR REFUSAL OR SUSPENSION OF YOUR SERVICE.
    • You may terminate Your Account at any time for any reason, by following the instructions given in the Love Heist Services. Upon the cancellation of Your account, this Agreement will immediately terminate, except as provided in Section 25.4 below.
    • If You have a User Account set up for recurring billing for a Premium Service, You may cancel Your User Account at any time. You will continue to have the same access for any billing period or periods for which You have paid.
    • Love Heist may suspend or terminate any User Account You have with the Love Heist Services or Your access to or use of the Love Heist Services or any portion thereof, if Love Heist believes that Your profile content or Your conduct within the Love Heist Services violates Our Terms of Service or you have otherwise breached this Agreement, or for any other reason, in its sole discretion, subject to Sections 11.4 and 11.5 below. Love Heist may also remove and discard all or any part of Your User Account or any User Content (as defined below), at any time. You agree that any termination of Your access to the Love Heist Services or any User Account You may have or portion thereof may be effected without prior notice (except as provided in Section 11.4 below), and You agree that Love Heist will not be liable to You or any third party for any such termination and refunds will only be given where expressly provided in this Agreement (including Section 11.5 below). For example, We may deactivate Your User Account due to prolonged inactivity. Without limitation of our other rights, We reserve the right to delete all Your User Content from the Love Heist Services upon any termination or cancellation of Your User Account. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of Your use of the Love Heist Services may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Love Heist may have at law or in equity.
    • If you have paid for a Premium Service, Love Heist will give you at least 30 days’ notice of termination of Your access to the Love Heist Services or any User Account unless Your profile content or Your conduct within the Love Heist Services violates Our Terms of Service or You have otherwise breached this Agreement, in which case Love Heist may suspend or terminate Your access to the Love Heist Services or any User Account immediately.
    • If You have paid for a Premium Service and Love Heist terminates Your access to the Love Heist Services or any user Account, Love Heist will give a pro-rata refund for any amounts pre-paid, but unused for such Premium Services; provided that if Love Heist terminates Your access to the Love Heist Services or any User Account because You have violated Our Terms of Service, Love Heist will be entitled to retain the amounts that You paid for the Love Heist Services. But where required by law (such as in the UK), Love Heist will only retain an amount to cover all costs and other losses it incurs as a result of the violation or breach, which may still mean that no refund is payable.
    • You acknowledge and agree that Google, Apple, or another third-party platform provider (as applicable, based on the device and operating system You use) may be the merchant of record for transactions involving the Love Heist Services. As such, you may need to request any refund to which You are entitled under this Agreement through the App Store, Google Play, or other third-party platform (as applicable).
    • If You believe that Love Heist has suspended or terminated Your User Account in error, You may contact Us at contact@loveheist.co.in at any time.
  • USER CONTENT.
    • The Love Heist Services allow the submission of content and materials (such as pictures, ideas, notes, concepts, or creative suggestions) by You and other Users to Love Heist and other Users (“User Content”), and the hosting, sharing and/or publishing of such User Content with Love Heist and other Users.
    • You are solely responsible for Your own User Content and the consequences of posting or publishing them. In connection with User Content, You represent and warrant that: (i) You own, or have the necessary licenses, rights, consents, and permissions to use, and authorize Love Heist to use, all intellectual property and any other proprietary rights in and to any and all User Content to enable inclusion and use of the User Content in the manner contemplated by the Love Heist Services and this Agreement; and (ii) You have the written consent, release, and/or permission of each and every identifiable individual person in the User Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the User Content in the manner contemplated by the Love Heist Services and this Agreement. For clarity, You shall retain all of Your ownership rights in Your User Content.
    • You understand that when using the Love Heist Services, You will be exposed to User Content from a variety of sources, and that Love Heist is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Content. You further understand and acknowledge that You may be exposed to User Content that is inaccurate, offensive, indecent or objectionable.
    • Love Heist assumes no responsibility whatsoever in connection with or arising from User Content. Love Heist assumes no responsibility for actively monitoring User Content for inappropriate content. If at any time Love Heist chooses, in its sole discretion, to monitor User Content, Love Heist nonetheless assumes no responsibility for the content of the User Content, no obligation to modify or remove any inappropriate User Content, and no responsibility for the conduct of the User submitting User Content. Further, Love Heist does not endorse and has no control over the content of User Content submitted by other Users. Love Heist makes no warranties, express or implied, as to the content of User Content or the accuracy and reliability of any User Content. Nonetheless, Love Heist reserves the right to prevent You from submitting User Content and to edit, restrict or remove User Content for any reason at any time.
    • User Content is owned by the User who submitted it, subject to Love Heist’s license to such User Content under this Agreement. You may not share, display or duplicate the User Content of any other party, except as permitted under this Agreement.
    • You hereby grant, and You represent and warrant that You have the right to grant, to Love Heist an irrevocable, nonexclusive, royalty-free and fully paid worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit Your User Content, (through unlimited tiers of sublicenses), solely for the purposes of including Your User Content in the Love Heist Services and as otherwise permitted by this Agreement. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to Your User Content. You also hereby grant to Love Heist, in connection with a sale of Love Heist or the assets of Love Heist, the right to sell or transfer the User Content to a third party. Please see Our Privacy Policy for additional information about the use, collection, or sharing of Your information, including User Content.
    • If You provide Love Heist with any feedback or suggestions regarding the Love Heist Services (“Feedback”), You hereby grant Love Heist the perpetual, irrevocable, worldwide license (with the right to sublicense) to use such Feedback and related information in any manner it deems appropriate. Love Heist will treat any Feedback You provide to Love Heist as non-confidential and non-proprietary to You. Love Heist will have no obligation under any circumstances to compensate You for any Feedback. You agree that You will not submit to Love Heist any information or ideas that You consider to be confidential or proprietary, or for which You expect to be compensated.
  • THIRD-PARTY SITES, PRODUCTS AND SERVICES; LINKS.
    • The Love Heist Services may include links to other web sites or services, whether through advertising or otherwise, (“Third-Party Websites”) solely as a convenience to Users. Love Heist does not endorse any such linked sites or the information, material, products or services contained on other linked sites or accessible through other linked sites. Furthermore, Love Heist makes no express or implied warranties with regard to the information, material, products or services that are contained on or accessible through linked sites. Access and use of linked sites, including information, material, products and services on linked sites or available through linked sites is solely at Your own risk. We do not control these Third-Party Websites and this Agreement does not apply to companies that Love Heist does not own or control, or to the actions of people that Love Heist does not employ or manage. You should always check the terms of use posted on Third-Party Websites.
    • Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Love Heist Services are solely between You and such advertiser. You agree that Love Heist will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Love Heist Services.
    • Parties other than Love Heist may provide services or sell products via the Love Heist Services. We are not responsible for examining or evaluating, and We do not warrant the offerings of, any of these businesses or the content of their product and service offerings. Love Heist does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review the third parties’ privacy statements and other terms and conditions of use.
    • By Your use of third-party applications that connect with the Love Heist Services (“Third-Party Applications”), You acknowledge and agree that Love Heist may transmit User Content to Third-Party Websites or Third-Party Applications through application protocol interfaces developed and maintained by those Third-Party Websites or Third-Party Applications. Love Heist is not responsible for the transmission of the User Content from the Love Heist Services to Third-Party Websites or Third-Party Applications, nor the use of the User Content on any Third-Party Websites or Third-Party Applications. You should review the terms of service and privacy policies of any Third-Party Websites or Third-Party Applications. Love Heist is not responsible for and does not endorse any features, content, or other materials on or available from Third-Party Sites or Third-Party Applications. Love Heist also does not screen, audit, or endorse Third-Party Sites or Third-Party Applications. Accordingly, if You decide to access Third-Party Sites or Third-Party Applications, You do so at Your own risk and agree that Your use of any Third-Party Sites or Third-Party Applications is on an “as-is” basis without any warranty as to the Third-Party Sites or Third-Party Applications’ actions, and that this Agreement does not apply to Your use of any Third-Party Sites or Third-Party Applications.
    • You acknowledge and agree that Love Heist may incorporate Your User Content and location information for User Accounts from the Love Heist Services with third-party information sources and third-party applications in the provisioning of the Love Heist Services.
    • To the extent that any of Your User Content contains Your personal data (as defined in the Privacy Policy), any transfer of such Personal Data will be subject to the Privacy Policy.
  • ADVERTISING.  Love Heist and its licensees may publicly display advertisements and other information adjacent to Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice or Our being liable to You.
  • END USER LICENSES.
    • Mobile Device.  To use the Love Heist Software You must have a mobile device that is compatible with the Love Heist Services. Love Heist does not warrant that the Love Heist Services will be compatible with Your mobile device. You are responsible for any mobile charges that You may incur for using the Love Heist Services, including text-messaging, roaming charges, and data charges. If You are unsure about the charges that will apply, please contact Your mobile service provider before using the Love Heist Services.
    • License Grant.  Subject to Your compliance with the terms of this Agreement, Love Heist hereby grants You a non-exclusive, non-transferable, revocable license to (i) use a compiled code copy of the Love Heist Software for Your Account on a mobile device owned or leased solely by You, for Your personal, noncommercial use and (ii) use the Love Heist Services (other than the Love Heist Software) for Your personal, noncommercial use for the use intended by Love Heist, as publicly communicated by Love Heist from time to time.
    • Restrictions.  You may NOT: (i) modify, disassemble, decompile or reverse engineer the Love Heist Services or any technology made available in connection with the Love Heist Services, except to the extent that such restriction is expressly prohibited by law without possibility of contractual waiver; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Love Heist Services to any third party or use the Love Heist Services to provide time sharing or similar services for any third party; (iii) make any copies of the Love Heist Services; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Love Heist Services, features that prevent or restrict use or copying of any content accessible through the Love Heist Services, or features that enforce limitations on use of the Love Heist Services; or (v) create extensions of, products related to, or that interoperate with, the Love Heist Services, except to the extent that such restriction is expressly prohibited by law without possibility of contractual waiver; or (vi) delete the copyright and other proprietary rights notices on the Love Heist Services.
    • Upgrades.  You acknowledge that Love Heist may from time to time issue upgraded versions of the Love Heist Services, and may automatically electronically upgrade the version of the Love Heist Services that You are using on Your mobile device or otherwise. You consent to such automatic upgrading on Your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. You agree that Love Heist will not be liable to You for any such upgrades.
    • Open Source.  To the extent that the Love Heist Services utilize any open source or third-party code that may be incorporated in the Love Heist Services, such open source or third-party code is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. Nothing in this Agreement limits Your rights under, or grants You rights that supersede, the terms and conditions of any applicable end user license for such open source software. Please contact us at contact@loveheist.co.in (with “Open Source” in the email subject line) for more information.
    • Rights Reserved. The foregoing license granted under this Agreement is not a sale of the Love Heist Services or any copy thereof and Love Heist or its third-party partners or suppliers retain all right, title, and interest in the Love Heist Services (and any copy thereof). Any attempt by You to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. Love Heist reserves all rights not expressly granted under this Agreement.
    • Trademarks, Service Marks and Logos. The names and logos associated with the Love Heist Services are the property of Love Heist. No use of these marks is permitted except through the prior written authorization and permission of Love Heist. All rights reserved.
    • Government End Users. The Love Heist Services are intended for the use by individuals, not government entities.
    • App Stores. You acknowledge and agree that the availability of the Love Heist Services is dependent on the third party from which You received the Love Heist Services, e.g., the Android Market or Apple app store (each, an “App Store”). You acknowledge that this Agreement is between You and Love Heist and not with the App Store. Each App Store may have its own terms and conditions to which You must agree before downloading the Love Heist Services from it. You agree to comply with, and Your license to use the Love Heist Services is conditioned upon Your compliance with, all applicable terms and conditions of the applicable App Store.
  • OUR DISCLAIMERS; NO WARRANTIES TO YOU.
    • CERTAIN STATE, PROVINCIAL, AND NATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. PLEASE REFER TO THE “SPECIAL TERMS FOR INTERNATIONAL USERS” FOR CERTAIN EXCEPTIONS FOR SUCH USERS.
    • THE Love Heist SERVICES AND ANY SOFTWARE, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE Love Heist SERVICES ARE PROVIDED, TO THE FULLEST EXTENT PERMITTED BY LAW, “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS”, AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. Love Heist, AND ITS SUPPLIERS, AFFILIATES, AND LICENSORS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.
    • Love Heist AND ITS SUPPLIERS AND LICENSORS, DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE Love Heist SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE Love Heist SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
    • Love Heist AND ITS SUPPLIERS AND LICENSORS (INCLUDING Love Heist’S THIRD-PARTY WIRELESS CARRIER LICENSORS) DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF ANY LOCATION INFORMATION OR THE OTHER Love Heist SERVICES IN TERMS OF SECURITY, SAFETY, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT Love Heist OR ITS SUPPLIERS OR LICENSORS) ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICES OR EQUIPMENT NECESSARY TO ACCESS THE Love Heist SERVICES. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE Love Heist SERVICES AT YOUR OWN DISCRETION AND RISK.
  • YOUR INDEMNIFICATION OF US; YOU HOLD Love Heist HARMLESS.  You agree to indemnify, defend, and hold Love Heist (and its affiliated companies, contractors, employees, agents, and suppliers and licensors) harmless from any and all claims, suits, actions, losses, costs, damages, and any other liabilities, including attorneys’ fees, brought by a third party arising out of or related to (a) Your use or misuse of any location information or the other Love Heist Services generally, (b) any violation of the rights of any other person or entity by You, (c) any alleged breach or violation by You of this Agreement, or (d) Your use of the Love Heist Services to meet another User in person or to locate and attend any offline place or event. Love Heist reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Us, and You agree to cooperate with Our defense of these claims. This defense and indemnification obligation is intended to extend to the fullest extent permitted by law and will survive this Agreement and Your use of the Love Heist Services.
  • LIMITATION OF OUR LIABILITY AND OF YOUR DAMAGES.
    • CERTAIN STATE, PROVINCIAL, AND NATIONAL LAWS DO NOT ALLOW LIMITATIONS ON LIABILITY. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE PROVISIONS BELOW MAY NOT APPLY TO YOU. PLEASE REFER TO THE SPECIAL TERMS FOR CERTAIN EXCEPTIONS FOR SUCH USERS.
    • YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL Love Heist (WHICH INCLUDES, FOR PURPOSES OF THIS SECTION 18, ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY LICENSORS OR SUPPLIERS) BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, RELIANCE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES RELATED TO OR RESULTING FROM: (A) YOUR USE OF THE Love Heist SERVICES; (B) OUR DISCLOSURE, DISPLAY, OR MAINTENANCE OF YOUR LOCATION INFORMATION; (C) YOUR USE OR INABILITY TO USE THE Love Heist SERVICES; (D) THE Love Heist SERVICES GENERALLY (INCLUDING THE Love Heist SOFTWARE) OR SYSTEMS THAT MAKE THE Love Heist SERVICES AVAILABLE; OR (E) ANY OTHER INTERACTIONS WITH Love Heist OR ANY OTHER USER OF THE Love Heist SERVICES, EVEN IF Love Heist OR A Love Heist AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION WILL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT AND, TO THE EXTENT PERMITTED BY LAW, WILL APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
    • YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL Love Heist (WHICH INCLUDES, FOR PURPOSES OF THIS SECTION 18, ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY LICENSORS OR SUPPLIERS) BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, RELIANCE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES RELATED TO OR RESULTING FROM: (A) YOUR USE OF THE Love Heist SERVICES; (B) OUR DISCLOSURE, DISPLAY, OR MAINTENANCE OF YOUR LOCATION INFORMATION; (C) YOUR USE OR INABILITY TO USE THE Love Heist SERVICES; (D) THE Love Heist SERVICES GENERALLY (INCLUDING THE Love Heist SOFTWARE) OR SYSTEMS THAT MAKE THE Love Heist SERVICES AVAILABLE; OR (E) ANY OTHER INTERACTIONS WITH Love Heist OR ANY OTHER USER OF THE Love Heist SERVICES, EVEN IF Love Heist OR A Love Heist AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION WILL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT AND, TO THE EXTENT PERMITTED BY LAW, WILL APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
    • IN NO EVENT SHALL Love Heist’S (OR ITS AFFILIATES’, CONTRACTORS’, EMPLOYEES’, AGENTS’, SUPPLIERS’, OR THIRD-PARTY LICENSORS’ OR SUPPLIERS’) TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE Love Heist SERVICES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE) EXCEED THE AMOUNTS PAID BY YOU FOR ACCESSING THE Love Heist SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF YOUR CLAIM OR FIFTY DOLLARS, WHICHEVER IS GREATER.
    • THIS SECTION 18 IS NOT INTENDED TO EXCLUDE LIABILITY THAT Love Heist MAY NOT EXCLUDE UNDER APPLICABLE LAW.
  • YOU ACKNOWLEDGE THE BENEFIT OF THE BARGAIN WITH Love Heist. YOU ACKNOWLEDGE AND AGREE THAT Love Heist HAS OFFERED THE Love Heist SERVICES, SET ITS PRICES, AND ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH ABOVE. YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND Love Heist, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND Love Heist. Love Heist WOULD NOT BE ABLE TO PROVIDE THE Love Heist SERVICES TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS AND DISCLAIMERS.
  • YOU RELEASE US.  To the fullest extent permitted by applicable law, You hereby release and forever discharge Us (and Our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, emotional distress, identity theft, death, and property loss and damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, (1) any interactions with, or act or omission of, or User Content provided by, other Love Heist Services Users or (2) any third-party site, products, services, and links included on or accessed through the Love Heist Service.
  • RESOLVING OUR DISPUTES; AGREEMENT TO ARBITRATE.  You and Love Heist agree that any dispute that has arisen or may arise between us relating in any way to Your use of or access to the Love Heist Services, any validity, interpretation, breach, enforcement, or termination of this Agreement, or otherwise relating to Love Heist in any way (collectively, “Covered Dispute Matters”) will be resolved in accordance with the provisions set forth in this Section 21.
    • Informal Resolution. If You have any dispute with Us, You and We agree that before taking any formal action, You will contact Us at contact@loveheist.co.in, provide a brief, written description of the dispute and Your contact information (including Your email address associated with Your User Account, if Your dispute relates to an account) and allow sixty (60) days to pass, during which We will attempt to reach an amicable resolution of any issue with You.
    • Applicable Law.  You and We agree that Indian law, and (to the extent not inconsistent with or pre-empted by Indian law), will govern all Covered Dispute Matters, except as may be expressly provided in the Special Terms.
    • Our Arbitration. You and We agree that this Agreement and each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act applies in all cases and governs the interpretation and enforcement of the arbitration rules and arbitration proceedings. Any Covered Dispute Matter must be asserted individually in binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (including utilizing desk, phone or video conference proceedings where appropriate and permitted to mitigate costs of travel). You and We agree that the arbitrator shall not conduct any form of class or collective arbitration nor join or consolidate claims by or for individuals. You and We agree that the arbitrator, and not any federal, international, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable or a particular claim is subject to arbitration. You and We agree that judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
    • The Arbitrator’s Award to You or Us.  You and We agree that for matters where the relief sought is over $5,000, the arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different Users, but is bound by rulings in prior arbitrations involving the same Love Heist User to the extent required by applicable law. You and We agree that the arbitrator’s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
    • Injunctive and Declaratory Relief. Except as provided in Section 21.6 below, the arbitrator shall determine all issues of liability on the merits of any claim asserted by You or Love Heist and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. To the extent that You or Love Heist have sought public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration after the party seeking public injunctive relief has first prevailed in arbitration. The parties agree that the litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration.
    • Exceptions To Our Agreement To Arbitrate Disputes.  There are only two exceptions to this agreement to arbitrate:
      • First, if either party reasonably believes that the other party has in any manner violated or threatened to infringe the intellectual property rights of the other party, the party whose rights have been violated may seek injunctive or other appropriate interim relief in any court of competent jurisdiction.
      • Second, each party will retain the right to seek relief in a small claims court for disputes or claims within the scope of the jurisdiction of such courts.
    • Who Bears the Costs of Arbitration.  You and We agree that payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this agreement to arbitrate.
    • Future Amendments to the Agreement to Arbitrate.  Notwithstanding any provision in this Agreement to the contrary, You and We agree that if We make any amendment to this agreement to arbitrate in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Love Heist prior to the effective date of the amendment. However, the amendment shall apply to all other disputes or claims governed by the agreement to arbitrate that have arisen or may arise between You and Love Heist. If You do not agree to these amended terms, You may close Your account within thirty (30) days of the posting or notification and You will not be bound by the amended terms.
    • Judicial Forum for Legal Disputes.  Unless You and We agree otherwise and except as described in Section 21.6.2 (Small Claims Court), in the event that the agreement to arbitrate above is found not to apply to You or to a particular claim or dispute, either as a result of Your decision to opt out of the agreement to arbitrate, as a result of a decision by the arbitrator or a court order, or because You are an international user to which this agreement to arbitrate does not apply, You agree (except as otherwise provided by law) that any claim or dispute that has arisen or may arise between You and Love Heist must be resolved in the Court of Law
    • YOU MAY OPT-OUT OF ARBITRATION.  IF YOU ARE A NEW Love Heist USER, YOU CAN CHOOSE TO REJECT THE AGREEMENT TO ARBITRATE PROVISION (“OPT-OUT”) BY EMAILING US AN OPT-OUT NOTICE TO contact@loveheist.co.in (“OPT-OUT NOTICE”) OR REGULAR MAIL TO: Love Heist, Plot 30,31, Shri Siddhivinayak Vaibhav Housing Society, Ranjeet Developers, Wadachiwadi, Undri Pune - 411060. THE OPT-OUT NOTICE MUST BE RECEIVED NO LATER THAN THIRTY (30) DAYS AFTER THE DATE YOU ACCEPT THE TERMS OF THIS AGREEMENT FOR THE FIRST TIME. IF YOU ARE NOT A NEW Love Heist USER, YOU HAVE UNTIL THIRTY (30) DAYS AFTER THE POSTING OF THE NEW TERMS TO SUBMIT AN ARBITRATION OPT-OUT NOTICE.
    • Arbitration Opt-Out Procedure. In order to opt-out, You must email Your name, address (including street address, city, state, and zip code), email address(es) associated with Your Account(s) to which the opt-out applies, and an unaltered digital image of Your valid driver’s license to: contact@loveheist.co.in. This procedure is the only way You can opt out of the agreement to arbitrate. If You opt out of the agreement to arbitrate, all other parts of this Agreement and this Disputes Section (including Sections 19 (You Acknowledge the Benefit of the Bargain with Love Heist) and 14 through 18 (14 -Advertising; 15 – End User Licenses; 16 – Our Disclaimers; No Warranties to You, 17 – Your Indemnification of Us; You Hold Love Heist Harmless, and 18 – Limitation of our Liability and of Your Damages)) will continue to apply to You. Opting out of this agreement to arbitrate has no effect on any previous, other, or future arbitration agreements that You may have with Us.
    • YOU WAIVE CERTAIN RIGHTS.  BY AGREEING TO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE (i) TO A COURT TRIAL (OTHER THAN SMALL CLAIMS COURT AS PROVIDED ABOVE), (ii) TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING FILED AGAINST US AND/OR RELATED THIRD PARTIES, EVEN IF ARBITRATION IS NOT REQUIRED UNDER THIS AGREEMENT, AND (iii) TO A TRIAL BY JURY.
    • STATUTE OF LIMITATIONS FOR YOUR CLAIMS. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SITE, SERVICES, OR THIS AGREEMENT MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES OR IT WILL BE FOREVER BARRED.
  • NOTICE AND TAKEDOWN POLICY.
    • Love Heist respects intellectual property rights and expects its Users to do the same. Love Heist will promptly terminate without notice the accounts of Users that are determined by Love Heist to be “repeat infringers.” A repeat infringer is a User who has been notified by Love Heist of infringing activity violations more than twice and/or who has had a User Content removed from the Love Heist Services more than twice. (Note that we reserve the right to terminate accounts for a single infringement as well pursuant to Section 8.3.)
    • If You are a copyright owner or an agent thereof, and You believe that any content hosted on any Love Heist Services infringes Your copyrights, then You may submit a notification by providing Love Heist’s Designated Copyright Agent with the following information in writing:
      • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
      • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the applicable Love Heist Services are covered by a single notification, a representative list of such works on the applicable Love Heist Services;
      • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Love Heist to locate the material;
      • Information reasonably sufficient to permit Love Heist to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted;
      • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (for example, “I am under the good faith belief that the use of the copyrighted content that is identified herein is not authorized by the copyright owner, its agent, or the law.”); and
      • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (for example, “I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or authorized to act on behalf of the copyright owner, of the copyright(s) that is allegedly infringed by the aforementioned content.”).
    • Love Heist’s Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows:

  • Love Heist

    Attention: Copyright Agent

    Plot 30,31, Shri Siddhivinayak Vaibhav Housing Society

    Ranjeet Developers, Wadachiwadi, Undri Pune - 411060

    Telephone: 90218 67079

    Email: contact@loveheist.co.in


    For clarity, only notices under this Section should go to the Love Heist Designated Copyright Agent. You acknowledge that if You fail to comply with all of the requirements of this Section 22, Your DMCA notice may not be valid. Please note that under Section 512(f) of the US Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.


  • APPLE APP STORE ADDITIONAL TERMS AND CONDITIONS.  The following additional terms and conditions apply to You if You are using Love Heist Software from the Apple App Store. To the extent the other terms and conditions of this Agreement are less restrictive than, or otherwise conflict with, the terms and conditions of this Section 23, the more restrictive or conflicting terms and conditions in this Section 23 apply, but solely with respect to Love Heist Software from the Apple App Store:
    • Acknowledgement. Love Heist and You acknowledge that this Agreement is concluded between Love Heist and You only, and not with Apple, and that Love Heist, not Apple, is solely responsible for Love Heist Software and the content thereof. To the extent this Agreement provides for usage rules for Love Heist Software that are less restrictive than the Usage Rules set forth for Love Heist Software in, or otherwise is in conflict with, the Apple App Store Terms of Service, the more restrictive or conflicting Apple term applies.
    • Scope of License. The license granted to You for Love Heist Software is limited to a non-transferable license to use Love Heist Software on an iOS product that You own or control and as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.
    • Maintenance and Support. Love Heist is solely responsible for providing any maintenance and support services with respect to Love Heist Software, as specified in this Agreement (if any), or as required under applicable law. Love Heist and You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to Love Heist Software.
    • Warranty. Love Heist is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of Love Heist Software to conform to any applicable warranty, You may notify Apple, and Apple will refund the purchase price for Love Heist Software to You; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Love Heist Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Love Heist’s sole responsibility.
    • Product Claims. Love Heist and You acknowledge that Love Heist, not Apple, is responsible for addressing any claims of You or any third party relating to Love Heist Software or Your possession and/or use of Love Heist Software, including: (i) product liability claims; (ii) any claim that Love Heist Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. This Agreement does not limit Love Heist’s liability to You beyond what is permitted by applicable law.
    • Intellectual Property Rights. Love Heist and You acknowledge that, in the event of any third-party claim that Love Heist Software or Your possession and use of Love Heist Software infringes that third party’s intellectual property rights, Love Heist, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
    • Legal Compliance. You represent and warrant that (i) You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.
    • Developer Name and Address. Love Heist’s contact information for any end-user questions, complaints or claims with respect to Love Heist Software is set forth in Section 25.7 below.
    • Third-Party Terms of Agreement. You must comply with applicable third-party terms of agreement when using Love Heist Software.
    • Third-Party Beneficiary. Love Heist and You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement, and that, upon Your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against You as a third-party beneficiary thereof.


Love Heist

Plot 30,31, Shri Siddhivinayak Vaibhav Housing Society

Ranjeet Developers, Wadachiwadi, Undri Pune - 411060


In the event that You die before the end of Your paid subscription period, Your estate shall be entitled to a refund of that portion of any payment You had made for Your paid subscription which is allocable to the period after Your death. In the event that You become disabled (such that You are unable to use the paid subscription and the condition is verified in writing by a physician) before the end of Your paid subscription period, You shall be entitled to a refund of that portion of any payment You had made for Your subscription which is allocable to the period after Your disability, by providing Love Heist notice at the same address as listed above.


  • MISCELLANEOUS PROVISIONS.
    • Severability, Waiver of Agreement Provisions.  You and We agree that if any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. A provision of this Agreement may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of this Agreement shall in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions of this Agreement.
    • Notices.  Love Heist may provide You with notices, including those regarding changes to this Agreement, by email or postings on the Love Heist Services. You hereby consent to the use of electronic communications. To give Love Heist notice, you may do so through the physical and email addresses provided in Section 25.7 and such notice will be effective upon receipt.
    • You May Not Assign, But Love Heist May. This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by You. However, Love Heist may at any time and for any reason transfer or assign without restriction this Agreement and the obligations contained in the Agreement to a third party. You hereby acknowledge and agree that if another company acquires Our company, business, or Our assets, that transaction may include a sale or transfer of Your User Content, and You agree to such transfer without further action or confirmation.
    • Survival of Provisions.  The following Sections will survive any termination of this Agreement or any termination of Your use of or subscription to the Love Heist Services: 1-3, 4.3, 4.4, 5-7, 9.6, 9.7, 10, 12-14, 15 (excluding 15.2), 16-23, and 25.
    • No Third-Party Beneficiaries.  Love Heist’s past, present, and future affiliates (i.e., companies controlling, controlled by, or under common control with Love Heist) are third-party beneficiaries of all the rights, protections, and benefits afforded Love Heist under this Agreement, including Section 21. Otherwise, there are no third-party beneficiaries to this Agreement.
    • Headings; Entire Agreement. The heading references herein are for convenience purposes only, do not constitute a part of this Agreement and shall not be deemed to limit or affect any of the provisions hereof. The word “including” means “including without limitation.” This Agreement is the entire agreement between You and Us relating to the subject matter herein and shall not be modified except in writing, agreed to by both parties.
    • Our Disclosures; Your Inquiries.  The services hereunder are offered by Love Heist, Plot 30,31, Shri Siddhivinayak Vaibhav Housing Society,Ranjeet Developers, Wadachiwadi, Undri Pune - 411060. If you have a question or complaint, you may reach us at the address above or at: contact@loveheist.co.in


Special Terms for International Users




Effective Date: The earlier of March 13, 2020, or user acceptance.

Company Name: Daxton IT Services & Solutions PVT LTD
CIN: U72900PN2021PTC202497
Email: contact@daxtonitss.com
Registered Address: Sr. No. 34/15, Plot No. 30, Sidhivinayak Vaibhav - 2, Pune, Pune, Maharashtra, India, 411060